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Privacy Policy

We are committed to maintaining the accuracy, confidentiality and security of your personally identifiable information (“Personal Information”). As part of this commitment, our Privacy Policy governs our actions with respect to the collection, use and disclosure of personal information. Our privacy policy is based on the values established by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.

Introduction

We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.


Identify the objectives

We collect, use and disclose personal information to provide you with the product or service you have requested and to offer you additional products and services that we believe may be of interest to you. The purposes for which we collect personal information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear and consent may be implied, for example when your name, address and payment information are provided as part of the order process.
 

Consent

Knowledge and consent are required for the collection, use or disclosure of personal information, except where required or permitted by law. Providing us with your personal information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not ask you to consent to the collection, use or disclosure of information as a condition of providing a product or service, except to the extent necessary to be able to provide the product or service .

Limit collection

Personal information collected will be limited to the details necessary for the purposes identified by us. With your consent, we may collect personal information about you in person, by telephone or by corresponding with you by mail, facsimile or the Internet.

Limitation of use, disclosure and retention

Personal information may only be used or disclosed for the purpose for which it was collected, unless you have consented otherwise, or where required or permitted by law. Personal information will only be retained for the period necessary to fulfill the purpose for which we collected it or as may be required by law.
 

Precision

Personal information will be maintained in as accurate, complete and up-to-date a form as necessary to fulfill the purposes for which it is to be used.

Protection of customer information

Personal information will be protected by security measures appropriate to the level of sensitivity of the information. We take reasonable precautions to protect your personal information from loss or unauthorized use, access or disclosure.
 

Opening

We will make available to you information about our policies and practices regarding the management of your personal information.

Customer access

Upon request, you will be informed of and given access to the existence, use and disclosure of your personal information. You can verify the accuracy and completeness of your personal information and request that it be amended, if necessary. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information about you if other people are referenced or if there are legal, security, or commercial proprietary restrictions.

Handling customer complaints and suggestions

You may direct any questions or inquiries regarding our privacy policy or practices by contacting: [Contact Information]


Further information

Cookies

Cookies are widely used and most web browsers are initially set to automatically accept cookies. You can change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you can refuse its acceptance. Please note, however, that if you disable cookies you may not experience optimal performance on our website.


A cookie is a small computer file or piece of information that may be stored on your computer's hard drive when you visit our websites. We may use cookies to improve the functionality of our website and, in some cases, to provide visitors with a personalized online experience.

Other websites

Our website may contain links to other third party sites which are not governed by this privacy policy. Although we strive to only link to sites with high privacy standards, our Privacy Policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices used by third-party websites. Therefore, we suggest that you review the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

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